University Digital Enrollment Platform
Private University
A private university ran admissions on paper forms, email chains, and manual data entry. Bricksense delivered a digital-first enrolment platform that took the process from weeks to days.
The Challenge
Applicants filled in PDFs, posted documents, and waited. Admissions staff re-keyed everything into the student system, chased missing paperwork by email, and reconciled fee payments by hand. Errors and drop-off were high.
The platform had to integrate with the student information system, verify documents, take payments in multiple currencies, and handle seasonal application spikes.
Our Approach
Journey redesign
The whole applicant journey was redesigned as a guided online flow with save-and-resume and clear status at every step.
SIS integration
Verified applications push straight into the student information system, ending manual re-keying.
Document handling
Upload, automated checks, and a reviewer queue for identity and qualification documents.
Payments
Multi-currency application and enrolment fees with automated receipts and reconciliation.
The Solution
Applicants complete enrolment online in one guided flow, upload documents once, pay in their own currency, and see their status without emailing anyone.
Admissions staff review and approve rather than transcribe, and the system absorbs application-season peaks without extra temps.
What We Delivered
- Guided digital enrolment platform with save-and-resume
- Two-way student information system integration
- Document upload, verification, and review workflow
- Multi-currency payments with automated reconciliation
- Applicant status tracking and staff review console
The Results
End-to-end enrolment time fell 65%, and a smoother process combined with better visibility helped applications more than double.
Removing manual data entry and seasonal temp hiring cut administrative cost by $2.1M a year, while applicant satisfaction reached 4.8 out of 5.
Enrolment went from a paperwork marathon to a few days online. Applications doubled and our admissions team finally has its time back.